Returns & Exchanges

At Horbäach Health, we want you to feel as good as you look, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your purchase doesn't fit your lifestyle or your silhouette, we are committed to making it right with a seamless return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all hangtags and labels are still attached and the garment is in its original condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.